Neil Turner's Blog

Blogging about technology and randomness since 2002



I’m currently without my Fitbit, as it seems to have died. It looks like a firmware update failed, leaving it basically bricked. I spent about an hour on Sunday chatting to a very helpful support agent called Ulises, and despite trying several methods to get it to reboot correctly, we weren’t able to.

Thankfully, the kind people at Fitbit offered me either a free replacement, or 30% off a new model. I decided to go for the former; though the new models are better, right now I can’t afford the 70% balance that I’d need to pay. Hopefully it’ll arrive soon.

Frustratingly, I had managed to reach my 10,000 step goal every day for the previous 57 days, up to and including Saturday. This beat a record of 32 days that I set in April last year. Reaching 10,000 steps is relatively easy on weekdays; my commute involves around 45 minutes of walking. But weekends can be a challenge, and keeping it up for so long required some forward planning.

Even though I haven’t been wearing a fitness tracker for the past couple of days, I’m still following similar habits. This includes not standing still if I can avoid it, such as waiting for a train. When at work, I still go to a set of toilets a little further away from my desk, and I try to move around at least once every hour.

Since getting my Fitbit in September 2015, I’ve lost around 9 kilos in weight. That’s almost 20 lb, or nearly 1 1/2 stone, if you use old-fashioned measurements. Whilst I am also eating better, having a Fitbit motivates me to do just a little more exercise every day, and it seems to be making a difference. It’s brought my Body-Mass Index (BMI) down to 23.3, which is well within the ‘healthy’ zone; previously, I was straying into being ‘overweight’. And whilst BMI is a very crude measurement, it’s used as a kind-of ready-reckoner by a lot of health professionals.

I’ll be looking forward to my replacement Fitbit arriving, not at least because I don’t currently have a working watch. Let’s see if I can beat my 57 day record, and manage to walk 10,000 steps for a whole two months.


  1. I had to replace my Charge again a couple of weeks ago, with the same problem I had with my first one – with the rubber casing coming off my watch. I ended getting an Alta as my replacement (at no extra charge ^_^) as I think Fitbit said they were discontinuing the model I had; nevertheless I was really pleased getting the Alta, especially since you can get a wide range of interchangeable wrist straps.

  2. It’s certainly a little frustrating (to say the least) when one of your technology pieces fail – especially if it’s an item you frequently use! But it’s great you’ve managed to procure a replacement one.