Neil Turner's Blog

Blogging about technology and randomness since 2002

Bad updating experience – Adobe Reader

One of the ‘duties’ you acquire as the member of the family who knows something about computers is that you end up trying to keep your parents’ computer updated with software patches etc.
Adobe Reader is not so good in this regard. The machine had version 4.1.2, and the latest version is 4.1.6. Now rather than offering to update from 4.1.2 directly, it would download and install 4.1.3, 4.1.4 and 4.1.5, before finally downloading and installing 4.1.6. Admittedly it did install partial patches, rather than downloading full versions of each, but it still meant having to repeatedly check for updates. I don’t think many users would know to do it more than once.
Firefox, on the other hand, has a much better update process – it will always download the latest stable version, even if there have been less recent updates that haven’t been installed. Co-incidentally, Firefox 3.5 was released today, so regardless of what version you are running now, you should be able to check for updates and get the very latest edition.

2 Comments

  1. Firefox, on the other hand, has a much better update process – it will always download the latest stable version, even if there have been less recent updates that haven’t been installed.
    Actually, this isn’t quite true. On a VM, when I was updating Firefox to 3.5 (when I had 3.0.7 installed), it first offered to upgrade me to 3.0.11, and only when I had that installed did it offer me an upgrade to 3.5.
    (if you’re not certain who I am, btw, check out my journal, you’ll probably recognise the style. If you’re still not sure, IM me on the names in my Dreamwidth profile)

  2. Adobe 4? Aren’t they on something like 9.1 now? It is hard to tell the exact version number on the website as they don’t keep up to date with the full patch numbers on the website.
    As to firefox, I also got prompted to upgrade to an interim version on the desktop at home (running Windows7). I’m not sure about the desktop as I saw the news about 3.5 so downloaded manually.
    One good thing about adobe is they do provide you with a msi for mass deployment (once you register), firefox….errr…..doesn’t. There are 3rd party companies available but they are not up to date – not sure what their plans for 3.5 are though.
    Incidentally if you need someone to help manage the flood of comments I can help – dont have time to guest blog though.