We’ve been back on PlusNet for about a month now, and so I thought I’d write a post about the experience.
PlusNet used to be one of the darlings amongst the UK ISPs – charging slightly higher prices for a very good level of service – however, recently they have cut their prices dramatically and altered the way their services work such that a number of their customers have left them.
The changes reflect traffic on peer-to-peer networks and newsgroups. During peak times – from around 4pm until midnight – traffic on these services is speed-restricted. They’re usable but very slow – a BitTorrent download will max out at around 10KB/sec, whereas ideally you should be getting 10-20 times that on a standard 2MB broadband connection. At other times, BitTorrent downloads are much faster although still not blazingly fast. I don’t use newsgroups so I cannot vouch for their speed.
Other than these restrictions, the system is very fast and, after a patchy period a few weeks ago, seemingly very reliable. Normal downloads from UK servers can go over 200KB/sec. And at £15 per month it seems to be very good value for money.
If you use peer-to-peer services and newsgroups a lot, especially in the evenings, then PlusNet is not for you. But if you don’t use these services, or only use them occasionally and are willing to either queue your downloads to happen overnight or download in the mornings then you should find them to be a good ISP.