I originally posted this over at Nick Bradbury’s blog in the comments but thought it might do well as an entry here too. Nick was praising iTunes and how he’s finding it to be a better experience to Windows Media Player. This was my response:
While the iPod’s competition are catching up, with bigger hard drives, more features and lower prices, the quality of the software seems to be an area people forget. iTunes is brilliant for usability and looks great too, although it’s a bit sloppy in terms of performance (so maybe Apple could learn a lot from your performance work 😉 ).
Windows Media Player, especially in at version 10, tries to do too much in my opinion. It tries to juggle being an audio and video player while also managing your music collection and allowing you turn burn CDs and listen to radio and sync with your device and… well, you get the point. It’s a jack of all trades but master of none. iTunes concentrates on just a few of those and does them well.
I hear Sony Connect, for use with their NW-HD1/2/3 devices, is even worse. A shame because the devices themselves aren’t bad. But then experience with scanners, digital cameras and printers would suggest that most hardware makers are useless at software design. Apple is one of the few exceptions.
Your thoughts? And no, I’m not trying to break a record for new entries here, even if this is my 6th for today… 🙂